Your newsrooms are happily hosted by us.

Subdomains

On creation, every newsroom gets a unique subdomain under a shared "apex" domain. The apex domain for newsrooms is smartpr.site.

A domain name that does not include any subdomains is known as "apex" or "root" domain. This is usually your organization's domain, e.g., example.com.

<subdomain>.<apex-domain>
site-a373bf.smartpr.site
site-a3c5ff.smartpr.site

This (sub-)domain can be retrieved in the app under "newsroom settings".

The newsroom will always be accessible at this domain, even if custom domains are added.

Custom Domains

Each newsroom can also be made accessible with one or more custom domains.

Domain types supported are:

A subdomain of your organization domain: news.example.com.
A dedicated apex domain: example.com.

You can add multiple domains (subdomain and apex) to the same newsroom:

news.example.com -> newsroom A
press.example.com -> newsroom A
pers.example.com -> newsroom A
example.com -> newsroom A

To use a custom domain with Smart.pr newsrooms, you'll need to create DNS records through your domain registrar. If you don't already own the custom domain, you'll need to purchase it.

1. Initiate

Contact support and communicate your desired domains and the target newsroom. For example:

domain, newsroom-name
press.example.com, Newsroom A
pers.example.com, Newsroom B

2. DNS Records

Create the required DNS record for each domain. This step is usually done by your IT staff.

For a subdomain the DNS record is as follows:

name: pers
type: cname
value: custom.smartpr.site

Apex domains cannot use CNAME records. You'll need to point the domain to our IP addresses using A, AAAA records. Please contact us for the appropriate IP addresses.

For an apex domain the DNS records are as follows:

name: example.com
type: A
value: <ipv4>

name: example.com
type: AAAA
value: <ipv6>

Once the records have been added, it may take a few minutes for them to become functional. Be aware that, in some cases, it may take up to 24 hours.

You can verify the domain record is in place using nslookup.io.

3. Final Check

Once Smart.pr has completed the setup and the DNS records are functional, a TLS certificate for the domain will be automatically requested. You can then navigate to the site using the new domain names.

https://<domain>

Should you have trouble, don't hesitate to contact us.