Newsroom Hosting

When a newsroom is created, it automatically gets its own unique subdomain under the shared "apex" domain smartpr.site.

For example:

You can find this link in the Smart.pr platform under “Newsroom Settings.”

Even if you later use a custom domain, the newsroom will always remain accessible through its original Smart.pr subdomain.

You can also connect your own domain to your newsroom. This lets visitors access it through a web address that reflects your organization—for example:

You can connect multiple domains to the same newsroom if needed, such as:

To use a custom domain, follow these steps:

Start by contacting our support team with:

Example:

Your IT team (or domain provider) needs to create DNS records for each domain.

Create a CNAME record:

Apex domains cannot use CNAME records. You'll need to point the domain to our IP addresses using A, AAAA records. Please contact us for the appropriate IP addresses, and follow these examples:

Note: It may take a few minutes—or up to 24 hours—for the DNS changes to take effect. To check if your DNS records are active, you can use nslookup.io.

Once the DNS records are working, Smart.pr will finish the setup and request a TLS certificate. This ensures the domain is secure (via HTTPS).

After that, you’ll be able to access your newsroom at the new domain:

If you have any issues or questions, please reach out to our support team. We're happy to help.