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How do I manage my lists and existing contacts?
How do I manage my lists and existing contacts?
Isabel Heckman avatar
Geschreven door Isabel Heckman
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In the Address Book you can manage your contacts and lists. In this article we will tell you:

  1. How to add, archive and delete lists/categories

  2. How to add, move or delete contacts from lists

Managing lists

Lists can be managed in the left column. You can create a new list using the plus sign next to the search bar. You can also create a new list category in this menu. Please note; to create a new category you also have to create a new list, you can delete this list later if you want.

You can archive, delete or change lists by hovering over the list name in the left column. Next, click on the downward arrow that appears next to the number. When you delete a list, the contacts from this list will still remain in your address book. By clicking the filter button to the left of the plus sign, you can filter your archived lists.

You can archive and delete lists in bulk via the gear wheel to the right of the plus sign. Furthermore, just like in the regular overview, you can create lists here and filter on archived lists. Again, the contacts will still remain in your address book after you delete a list.

By marking lists as favorites, you can easily find them again. You mark a list as a favorite by hovering over it with your mouse and clicking the bookmark button. You can find these lists by opening the filter dropdown and choosing My favorite lists. Note: marking a list as a favorite is only visible to you, not to any colleagues who are also working in your account.

Managing contacts

You can also move or delete existing contacts in your address book.

There are two ways to add contacts to a list:

  1. You can add a contact to a list by clicking Add to list in the right column (where the detailed contact information is displayed). One contact can appear in several lists, without creating duplicate contacts in your address book.

  2. You can move an entire list or several contacts in the middle column. When you select a list in the left column, all contacts from that list are displayed in the middle column. When you click on the down arrow at the top of the column, you can perform actions that apply to all contacts in the list.

You can also select one or more contacts from the list by clicking on the check boxes behind their name. Then, the action you choose will only apply to your selection.

Be careful when using the delete button. When you use the delete button, the contacts will be removed from your entire address book. You will therefore no longer find them in any of the list they were in. Deleting with the delete button is permanent, and unfortunately we cannot recover your contacts after they have been deleted.

Do you only want to remove contacts from a specific list? Then use the Remove from list button. When you use this button, you remove contacts from the list you selected, but your contacts will remain in your address book if they are also in other lists.

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